Course Summary:

Communications Tools and Techniques for Distributed Teams

We can deliver this onsite course #H692

  • at a location of your choice in North America
  • at your convenience
  • at reduced per-person cost
  • tailored to your needs

For additional information about hosting an onsite course, use the links or phone numbers to the right under "More Information." You may also read about our general design for onsite courses.

More Information

Learn more about hosting this course at your site. Fill out the form and we'll contact you.


Call 800-462-0876 or 608-262-2061 and ask for:
Program Director Thomas W. Smith (bio)*

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  • Pre-course Survey and Online Discussion to Pinpoint the Needs and Level of Experience
  • Communications Tools and Functions
  • Standards, Protocols and User Training
  • Case Study: Comprehensive Platform for Remote Teams
  • Case Studies: Corporate and Agency Uses of Communications Tools
  • Simulation
  • Platform Planning Workshop
  • Post-Course Access to an Information Database and Ongoing Discussion


Organizations interested in developing or improving their communications systems will benefit from this course. Maximum benefit will be realized by educating teams. Individuals who should attend include:

  • Program and project managers, team leaders, IT managers and staff, general managers and directors, and champions
  • Educators interested in implementing a comprehensive system for developing and delivering education in a team environment
  • Government and agency officials interested in developing effective systems for remote work or participating in corporate teams in joint projects


In this course you will gain an understanding of the many aspects of the communications system needed to support efficient and effective team performance over different time zones, geography and cultures. You will look at the variety of tools that are available. You will also consider users, both individuals and groups, and their access devices (laptops, palmtops, etc.) as part of a system and learn why protocols, training and user support are necessary to system effectiveness. Finally you will improve your own strategies to develop, deploy and manage the systems needed for your global teams and projects.


Upon successful completion of a University of Wisconsin-Madison continuing education on-site course, you will earn a specified number of Continuing Education Units (CEU), Professional Development Hours (PDH), or American Institute of Architects (AIA)-approved Learning Units (LU). Learn more about PDH, LU, CEU and state licensing boards.


During the course, you will have many opportunities to interact with and learn from our experienced instructors whom we have selected for their knowledge, expertise, and willingness to share and teach in basic understandable terms. They will use real-life examples and case studies to help you apply what you learn.


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